Privacy Policy

Look, We're Straight Shooters Here

At Drakar Forge Architecture, we handle your personal info the same way we handle heritage steel structures - with care, respect, and a whole lot of attention to detail. We're not into the shady stuff, and we definitely don't sell your data to random third parties. That's just not how we roll.

This policy breaks down what info we collect, why we need it, and what we do with it. Nothing fancy, just the facts.

What Information We Collect

When you reach out to us or use our site, we might collect:

• Contact Details: Name, email, phone number, mailing address - basically the stuff we need to actually talk to you about your project.
• Project Info: Details about what you're looking to build, renovate, or restore. We can't design your dream space without knowing what you're after, right?
• Technical Data: IP address, browser type, device info - standard web stuff that helps us keep the site running smooth.
• Cookies: Small files that remember your preferences. Makes your experience better when you come back.

How We Use Your Information

We're not collecting data just for kicks. Here's what we actually do with it:

• Respond to your inquiries and provide quotes for architectural services
• Manage ongoing projects and keep you updated on progress
• Send you relevant info about our services (only if you've asked for it)
• Improve our website and make sure it works properly across different devices
• Comply with legal obligations and maintain proper business records
• Protect against fraud and maintain security of our systems

We won't spam you with irrelevant marketing emails. That's annoying, and we've got better things to do.

Who We Share It With

Short answer: almost nobody. Long answer:

• Project Partners: Sometimes we work with structural engineers, contractors, or specialists. They might need your contact info to coordinate on your project.
• Service Providers: Companies that help us run our business - like web hosting, email services, or accounting software. They're bound by their own privacy policies.
• Legal Requirements: If the law requires it or if we need to protect our rights, we might have to share info. Hopefully that never happens.

We don't sell your data. Period. That's not our business model, and frankly, it's kind of gross.

Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. Our systems use industry-standard security measures, and we limit access to your personal data to only those team members who need it.

That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security. It's the honest truth.

Your Rights (Canadian Privacy Laws)

Since we're based in BC, we follow Canadian privacy legislation, including PIPEDA. You've got rights when it comes to your personal info:

• Access: You can ask to see what personal data we have on file about you.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to delete your info? We'll do it, unless we're legally required to keep it.
• Withdrawal of Consent: You can opt out of marketing communications anytime.
• Complaints: If you think we've mishandled your data, you can file a complaint with the Privacy Commissioner of Canada.

To exercise any of these rights, just shoot us an email at info@drakarforge.info or give us a call at (604) 555-0147.

Cookies & Tracking

Our website uses cookies to make things work better. They remember your preferences and help us understand how people use the site. Most browsers let you control cookies through their settings.

We use basic analytics to see which pages get the most traffic and where visitors are coming from. Nothing creepy - just useful data to help us improve the site.

How Long We Keep Your Data

We keep your personal information only as long as we need it. For active projects, that's pretty straightforward. After a project wraps up, we'll keep records for a reasonable period (usually 7 years) for legal and accounting purposes.

If you've just made an inquiry and we haven't heard back from you in a while, we'll eventually delete your info from our active systems. No point hoarding data we don't need.

Third-Party Links

Our website might link to external sites - maybe a supplier's website or a project reference. We're not responsible for their privacy practices. Check their policies before sharing your info with them.

Changes to This Policy

We might update this policy from time to time as our business evolves or laws change. When we do, we'll update the date at the top of this page. Major changes? We'll let you know through email or a notice on our website.

Worth checking back here occasionally if you're curious about how we're handling things.

Questions or Concerns?

If you've got questions about this policy or how we handle your data, we're here to talk. Seriously - don't hesitate to reach out.